Forum Discussion
Rubenreis
Jun 08, 2020Copper Contributor
AIP Scanner log status failed
Hi all,
I have installed the aipscanner and i started a test scanjob, but when the scan finish the search, some files that already have a label it shows me the following in the log:
File Name | Status | Comment | Current Label | Current Label ID |
\\Share\\teste.docx | Failed | An inactive label was specified | Label Test | xxxxxxxx-xxx-xxxxx-xxxx-xxxxxxxxxxx |
Why the status failed? He detected the label, perfect! scan have no enforce policy.
- JanBakkerOrphanedSteel Contributor
Rubenreis Hi! Is the label still present in your tenant?
- RubenreisCopper Contributor
- vidrine_Copper Contributor
Rubenreis-- to JanBakkerOrphaned's question, though - is the label "Label Test" still active/created within the tenant?
I've seen the error before when a label is deleted within a tenant. It can cause issues. Best practice is typically to archive (removing/hiding within policies) labels rather than fully deleting them.