Forum Discussion
John Fitch
Sep 18, 2020Copper Contributor
"We Couldn't Open Your Project"
We have a new licensed user who cannot access a project in the "new" Project. We can add her in as a group member just fine. However, when we attempt to assign a task, we get a pink bar that says, "C...
jackieduong
Sep 22, 2020Former Employee
John Fitch Hi John! Thanks for letting us know and sharing correlation IDs. We'll look into this and keep you updated!
kmesia
Jul 01, 2021Copper Contributor
jackieduong I am receiving the same message "We couldn’t open your project. Reload the tab to try again." The correlation ID: 519ad5e8-327b-4ef9-8088-5636efa09d14. I've tried both the web and app view and have refreshed (obsessively) for about two hours. Any help you can provide is appriciated.