Forum Discussion
Users are not able to open Projects from O365 in Chrome to MS Project on the desktop
The Win 7 and IE 11 issue was resolved over the weekend with a fix rolled out to the Project Online service. There are still similar symptoms related to Chrome and also some Protocol Handler version problmes that may look similar - but the IE 11 and Win 7 should be resolved now.
Can you share more details Owen and I am sure we can help? The public patch is only applicable to the non-subscription client. If you are using the subscription client then it is already fixed in the monthly channel - but if you are in the semi-annual channel then you will jot have the fix yet. Either open a support incident or ask you administrator t open one - or switch you to the monthly channel.
Best regards,
Brian.
Brian,
The final piece of information you provide allowed me to resolve the issue with your information on how subscriptions receive updates.
Once I ran the script to change to Monthly Office/Project Updated and the issue was resolved.
Below is the link for other's who need help getting the patch.
https://support.microsoft.com/en-us/help/3185078/how-to-switch-from-semi-annual-channel-to-monthly-channel
Glad you resolved this Steve - and thanks for sharing the link too - I should have mentioned the semi-annual channel in my first response. And apologies for calling you 'Owen' rather than 'Steve' - twice - I can't blame lack of coffee...
Best regards,
Brian.
Hello Brian,
Thank you for the replies on this post, we are facing the same issue using Project Server 2016, is there a known fix for this?
Using the latest version of Chrome on Win7, Win8 and Win10 and facing same issue
any update or workaround that can get project schedules to open through Chrome is highly appreciated
EDIT: i found this link that proposes a solution, will give it a try and see if it works, if you also have any other solutions, would greatly appreciate it
https://social.technet.microsoft.com/Forums/en-US/0a8d6f9a-8d44-4d29-9166-4643f5ad3c38/ms-project-2016-sorry-we-were-unable-to-open-your-project?forum=projectonline
This is quite an old thread Khaledh, and I wasn't aware that this issue had returned. I just tested on the very latest Chrome build and it works perfectly for me on Window 10. I'm not sure why it isn't working for you but you could open a support case with Microsoft so we can help investigate.
Best regards,
Brian.
