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Relation between task duration and project calendar work hours
This is for project on web. I am not able to figure out how the duration filed sets the task end date. As a test, I created project with project calendar working hours: M to F, 5:00 PM - 9:00 PM (4 h...
- If you have Project Plan 1,3 or 5 licenses then Project for the web is definitely NOT out of scope for support. You should be able to open a new case via the Microsoft 365 Admin center (or your admin should). If you tried this before - ping me the case number to brian.smith@microsoft.com and I will find out why you were told this. Best regards, and apologies for the delay in responding - just back from vacation, Brian.
Excellent news - glad to hear this!
Brian-Smith We are experiencing the same issue described.
Since it was resolved, do we have any other options besides contacting support and going through the same process from the start?
- Are you re-applying the calendar after making any changes to the template topaz1625? Changing a template will not change any of the calendars created from that template any more than changing a Word template will update documents made from it. If that doesn't help then yes, open a support incident and we can help explain what is happening - but this probably isn't the same issue from this old thread.
Thanks for the reply Brian-Smith
You are of course correct regarding changes to the template.
Our issue is that even when creating a fresh calendar from a fresh template and then creating a fresh project - the duration is calculated as if there are 8 working hours in each day (in our calendar each day is 10 hours).
- Ah, unfortunately topaz1625, that is currently the design of the product. There is always assumed to be 8h effort in a day for duration calculations. If that is an issue then maybe best to hide the column if it gets confusing showing you values you are not expecting. See https://techcommunity.microsoft.com/t5/project-support-blog/constraints-calendars-and-time-zones-in-project/ba-p/2758476 for some examples of the calculations, as it isn't quite as straightforward as 8h/Day, depending on resource calendars and constraints (and the fixed start time on the first day). Hopefully we will get some options to set these values at some future time - please log feedback. https://feedbackportal.microsoft.com/feedback/forum/40792262-301c-ec11-b6e7-0022481f8472