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John Fitch's avatar
John Fitch
Copper Contributor
Sep 18, 2020

"We Couldn't Open Your Project"

We have a new licensed user who cannot access a project in the "new" Project. We can add her in as a group member just fine. However, when we attempt to assign a task, we get a pink bar that says, "C...
Online
Project
John Fitch's avatar
John Fitch
Copper Contributor
Oct 05, 2020

Still a no-go. "Couldn't assign resource. Please try again. Correlation ID: b48ba161-17a1-44d9-9752-8ad1c6a56ec2" <-- I get that when attempting to assign her a task. 

 

In addition, since your message, we removed and then re-added her to the project. No go.

We also created a new project in the new "Project for the Web" space (i.e. not the old Project Online world based in SharePoint) and access for that was a no, too. I can list her in the group. But when we get an error either when I try to assign her a task or when she tries to access the project itself.

 

 jackieduong 

jackieduong's avatar
jackieduong
Iron Contributor
Oct 08, 2020

John Fitch Thank you for continually checking on this. Can you check once more, we believe the issue should be mitigated. Thank you again for your patience. 

  • SayedNasr's avatar
    SayedNasr
    Brass Contributor
    Jul 31, 2023
    Tried to find any solution with no success, only this thread.
    So, I'm posting here the Correlation ID in case someone can help.
    Correlation ID: 162c79c4-b23f-4dc8-bbb8-2e263e9f4310
  • e94pn's avatar
    e94pn
    Copper Contributor
    Apr 21, 2023

    Im having the same issue. Correlation ID: 343d128c-577b-442a-94ef-f4296a70a7ba

     

    Best regards,

    Per

  • MatsEriksson's avatar
    MatsEriksson
    Copper Contributor
    Jan 27, 2022
    It resolved only - as fast as I can remember - with a REPAIR of Office365 which took a while. Since then we've updated to 2019 everywhere so users reporting no problems anymore. And unwieldy and cumbersome fix though.
  • rhahm's avatar
    rhahm
    Copper Contributor
    Apr 06, 2021
    randy_Davis
    Here is the correlation id.
    Correlation ID: c72fdf41-7061-4e0a-aab4-cced4eca5b5b

    Sorry did not notice until today.
  • Randy Davis's avatar
    Randy Davis
    Icon for Microsoft rankMicrosoft
    Mar 30, 2021

    rhahm Can you give the correlation ID that you see when the project/assignment fails?

  • rhahm's avatar
    rhahm
    Copper Contributor
    Mar 30, 2021
    I am seeing the same error. I would like to know the resolution as well. I have a complete project that I am unable access.
  • faia01's avatar
    faia01
    Copper Contributor
    Mar 25, 2021

    MatsEriksson  or anyone else.  Can you share what resolved this error?  I'm seeing it as well.

     

    Thank you!

     

  • MatsEriksson's avatar
    MatsEriksson
    Copper Contributor
    Mar 05, 2021
    Any news to this? I have the same problems, with some of my users. It may have some correlation to Sharepoint links but I am not able to solve this: Correlation ID: 7f7ec85d-e71c-41f0-b302-Bedcfbfa98c6
  • nasal8412's avatar
    nasal8412
    Copper Contributor
    Feb 24, 2021

    priyankapuranik Please find the below

    0cdbf6cb-93f2-482a-bdcd-3200e0fcc019

  • priyankapuranik's avatar
    priyankapuranik
    Icon for Microsoft rankMicrosoft
    Feb 24, 2021

    nasal8412 Could you give us the details with the correlation id? (You should see if if you click on details in the error screen)

  • nasal8412's avatar
    nasal8412
    Copper Contributor
    Feb 24, 2021

    jackieduong could you please share the fix for this issue as one of my customers also facing the same issue

    need to unblock this

    thanks in advance

     

  • slonkak's avatar
    slonkak
    Copper Contributor
    Dec 08, 2020

    jackieduong How was this fixed?  I'm having a similar issue.

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