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Relation between task duration and project calendar work hours
This is for project on web. I am not able to figure out how the duration filed sets the task end date. As a test, I created project with project calendar working hours: M to F, 5:00 PM - 9:00 PM (4 h...
- If you have Project Plan 1,3 or 5 licenses then Project for the web is definitely NOT out of scope for support. You should be able to open a new case via the Microsoft 365 Admin center (or your admin should). If you tried this before - ping me the case number to brian.smith@microsoft.com and I will find out why you were told this. Best regards, and apologies for the delay in responding - just back from vacation, Brian.
Brian-Smith We are experiencing the same issue described.
Since it was resolved, do we have any other options besides contacting support and going through the same process from the start?
Are you re-applying the calendar after making any changes to the template topaz1625? Changing a template will not change any of the calendars created from that template any more than changing a Word template will update documents made from it. If that doesn't help then yes, open a support incident and we can help explain what is happening - but this probably isn't the same issue from this old thread.
Thanks for the reply Brian-Smith
You are of course correct regarding changes to the template.
Our issue is that even when creating a fresh calendar from a fresh template and then creating a fresh project - the duration is calculated as if there are 8 working hours in each day (in our calendar each day is 10 hours).
- Ah, unfortunately topaz1625, that is currently the design of the product. There is always assumed to be 8h effort in a day for duration calculations. If that is an issue then maybe best to hide the column if it gets confusing showing you values you are not expecting. See https://techcommunity.microsoft.com/t5/project-support-blog/constraints-calendars-and-time-zones-in-project/ba-p/2758476 for some examples of the calculations, as it isn't quite as straightforward as 8h/Day, depending on resource calendars and constraints (and the fixed start time on the first day). Hopefully we will get some options to set these values at some future time - please log feedback. https://feedbackportal.microsoft.com/feedback/forum/40792262-301c-ec11-b6e7-0022481f8472