Forum Discussion
PWA missing from our SharePoint Online tenant
We have 26 "Project for Office 365" licenses which I believe are now called Project Online Professional. We are supposed to have a PWA option within SharePoint online to setup and direct our Projects to be stored in the cloud plus setting up shared enterprise fields like resources etc.
I am the SharePoint Admin yet I don't see this PWA anywhere on our tenants. If I click on New > I only have Private Site Collection and nothing about PWA. I also cannot configure an existing site collection to use it as it's just not there.
We own this software and subscribe to it, so how do we simply setup a "SharePoint Server" online to host all of our project data?
11 Replies
- Brian-SmithFormer Employee
Hi Mercedes, you should really ask this question via a support request from your tenant - but it may be that your subscription needs updating. Project Online Premium and Project Online Professional both contain the Project Online Desktop Client and also give you rights for PWA - but the older Project for Office 365 was just the client subscription. I can't do much in this thread due to privacy and security constraints - but if you can't switch the subscriptions then open a support ticket.
Best regards,
Brian Smith
- Ian BrucknerIron Contributor
Have you seen this page yet?
https://docs.microsoft.com/en-us/projectonline/add-project-online-to-a-site-collection
- luvsqlIron Contributor
- Ian BrucknerIron Contributor
You already applied the license to your account and followed step 4 of checking the box for which site collection you're adding PWA to?
- LisaJo48Iron ContributorI am generally confused by Project Online, MS Project, and the fact that the classic Project template is still being used and promoted. I am not seeing the 'roadmap' of these products and where the meet, match, compliment or otherwise parallel each other. Can some one please clarify? I want to promote use of Project Online and the PWA approach but I don't know current status, future plans or where to go to find these things out.
- Brian-SmithFormer Employee
Hi Lisa, the two products work together - MS Project, or as it is called in the subscription model the Project Online Desktop Client - can be used against Project Online or on its own. For the future of Project see the recent announcement https://techcommunity.microsoft.com/t5/Project-Blog/A-letter-to-our-Microsoft-Project-community/ba-p/260891
Best regards,
Brian Smith
- luvsqlIron Contributor
It appears our previous IT provider never upgraded our licenses to the Project Online Professional and kept us on the old retired subscription. Now that we're with a new service provider, they changed our licenses (same price) and magically PWA is there!