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Knowledgeseeker's avatar
Knowledgeseeker
Brass Contributor
Jun 30, 2025

PWA Instance not found

Hi Community, I'm experiencing an unidentified issue, every time I create a new PWA instance, I can initially access it without problems, however, within less than a minute, I receive the message: "...
Knowledgeseeker's avatar
Knowledgeseeker
Brass Contributor
Jul 02, 2025

Hi Dale_HowardMVP​ 


I have created multiple instances over the week, but when I try to access any of them, I still get this message:
"Sorry... We couldn't find any instances of Project Web App. You must create at least one before accessing this page"

Thank you for your time.

Paul_Mather's avatar
Paul_Mather
MVP
Jul 02, 2025

Hi Knowledgeseeker​ ,

As Dale_HowardMVP​ mentioned too, I've seen this in the past within the first few hours of creating a new PWA instance. If you are seeing this issue a week later, I recommend that you open a support ticket with Microsoft via your Microsoft 365 tenant. They will be able to assist you.
Paul

  • Knowledgeseeker's avatar
    Knowledgeseeker
    Brass Contributor
    Jul 07, 2025

    Hi Paul_Mather​ 

    Thank you for responding to this thread.
    After further diagnostics and attempts, I was able to resolve the issue by creating the instance using the tenant’s super admin account, even though it previously worked with my admin account that had all the required.
    Outman.

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