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Rutwik_Nighot's avatar
Rutwik_Nighot
Copper Contributor
Jun 25, 2024

Project Online - Project Owner is changing to old owner automatically.

In project online the owner of project keeps changing to previous(old) owner automatically. Even if we change it back to new owner after some days it will revert back to old owner.  Can anyone help me solving this issue. 

2 Replies

  • Hello Rutwik_Nighot ,

    I think this is an old bug that has resurfaced - I seem to recall something similar but that might have been for Project Server on-prem. If the owner change it not sticking, there isn't anything we can do here to resolve that. If you make other changes like updating a project custom field value at the same time as changing the owner, is it only the owner value that gets reverted back?
    I'd recommend opening a support ticket with Microsoft via your M365 tenant.

    Paul

    • ChristophMuelder's avatar
      ChristophMuelder
      Copper Contributor

      Rutwik_NighotHave you been able to solve the issue? The reason is probably a Project cache issue with the "wrong" owner. He should clear his project cache (hard way clearing the folder contents using Windows explorer). But it is also possible, that it is the cache of another person that contains this project and writes back that wrong information to Project Server.

      Christoph

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