Forum Discussion

Copper Contributor

Apr 02, 2024

Solved

Project Online - Error while approving Timesheet

hi, While approving timesheet, receiving the following error. "An error Occurred while Communicating with the server. Check connectivity with your administrator to determine whether further action...

Paul_Mather
Apr 02, 2024
Hello ramkanumuri ,

Your best option is to open a support ticket with Microsoft via the M365 admin portal, Microsoft will then be able to review the ULS logs on the server to understand the data issue causing the problem.

Paul

Paul_Mather

MVP

Apr 02, 2024

Hello ramkanumuri ,

Your best option is to open a support ticket with Microsoft via the M365 admin portal, Microsoft will then be able to review the ULS logs on the server to understand the data issue causing the problem.

Paul

Bhatia
Copper Contributor
Mar 25, 2025
Hi Ramkanumuri: did opening a support ticket resolve your issue? I am asking this as I am also seeing the same error message. Thanks. AB
- Bhatia
  Copper Contributor
  Apr 23, 2025
  For those who encounter this, this is how I was able to resolve this. Had two Approvers/managers who were noticing this problem. I assigned them Portfolio Manager rights, in addition to Project Manager rights that they already had, and they were able to approve all the pending timesheets. [