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Dexter_Kray's avatar
Dexter_Kray
Copper Contributor
Jan 12, 2024

Project Not Launching

Hi All,   Not sure if anyone else has come across this yet seems to be a new "Feature" few users have raised a issue where they can't open project files by clicking on the file and opening it, you ...
office 365
Project
Project Desktop
Eric Bostrom's avatar
Eric Bostrom
Copper Contributor
Jan 17, 2024

Same issue Project 2016, 2019, 2021.

Will open correctly from a local offline folder (downloads), will open from a local onedrive synced user folder (documents). Can open content hosted on sharepoint online via recent list, or by file>open>sites and digging through sharepoint online until we find our mpp file.

Will not open from sharepoint online web, local sharepoint folder synced via onedrive for business client, or onedrive online web.

Have purged office and project and tried each version, clean reboot between each action.

Curiously I was able to get one machine to work correctly but I can't replicate. Affecting roughly 30 Project users, and no useable log files or clues. Filed a ticket with our CSP and pinged ms365 on twitter. No resolution yet.

Eric Bostrom's avatar
Eric Bostrom
Copper Contributor
Jan 19, 2024
Insight CSP worked with us a bit then closed the ticket and said contact MS directly. o365 on twitter said no issue that they're aware of. I'll open a ticket with MS next week.

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