Forum Discussion
Jeremy9251970
Dec 30, 2021Copper Contributor
Problems with Microsoft Project office 365 Visual reports MSOLAP$cubes
Problems with Microsoft Project office 365 Visual reports MSOLAP$cubes Hi We have some problems with our Microsoft Project while trying to generate a Visual report: When we check the e...
Dec 30, 2021
Jeremy --
Ever since the Visual Reports feature was added in Microsoft Project 2007 (if memory serves me correctly), I have found this feature to be a bit flaky. If I had one US dollar for every time I have seen that "An unknown error has occurred" error dialog, I would be a wealthy man. 🙂
Whenever I see that error message, I simply try generating the Visual Report again until it finally works. I am not aware of any permanent fix to the problem. Sometimes I am able to generate the Visual Report on the first try, and sometimes I have to try again and again until it finally works.
What happens if you try generating the Visual Report multiple times? Do you eventually succeed? Or is the process failing every time? And if it fails every time, is the problem limited to specific projects or to all projects? Please let us know and we will try to help you.
Ever since the Visual Reports feature was added in Microsoft Project 2007 (if memory serves me correctly), I have found this feature to be a bit flaky. If I had one US dollar for every time I have seen that "An unknown error has occurred" error dialog, I would be a wealthy man. 🙂
Whenever I see that error message, I simply try generating the Visual Report again until it finally works. I am not aware of any permanent fix to the problem. Sometimes I am able to generate the Visual Report on the first try, and sometimes I have to try again and again until it finally works.
What happens if you try generating the Visual Report multiple times? Do you eventually succeed? Or is the process failing every time? And if it fails every time, is the problem limited to specific projects or to all projects? Please let us know and we will try to help you.
- moody123Jan 12, 2022Copper Contributor
Dale_HowardMVP I was having this problem on and off but could keep retrying and eventually the report would run. Sometimes just renaming the file would do the trick.
As of yesterday, no success at all. Have you found any resolution?
- Jeremy9251970Jan 26, 2022Copper ContributorHi,
I've contacted Microsoft Support and they have stated the following:
We have tested this behavior internally and unfortunately, this issue is persisting and we are able to re-create/reproduce this issue. It has already been highlighted to our escalation/senior peers and a fix would be rolled out in upcoming months, apologies but currently no ETA is confirmed
Only workaround at this moment is a rollback to: Version 2008(Build 13127.20910)
Kind regards,
Jeremy- moody123Jan 26, 2022Copper ContributorJeremy I also contacted MS Support and we found that I had taken on an MS Office update that was not compatible with my Microsoft version. I pushed some Microsoft updates through and the Visual report function in Project is back to running pretty consistently as before. Occasionally a report won't run but I try again and it runs.
- Jeremy9251970Dec 30, 2021Copper Contributor
Hi
Thanks for the help :).
I tried to generate the visual report a couple of times but it keeps failing. It is not limited to a specific project but it occurs with all of the projects. Even with sample projects from Microsoft.
Kind regards