Forum Discussion
office 365 project does not work
Chad2018 have you opened a support case yet? I do recall from our support team meeting earlier that one customer was seeing this - could have been you!
Best regards,
Brian
Brian-Smith Thank you for the reply. I did open a case, and I did a screen share session with a guy (James) on the telephone today. He was pretty stumped by the error message, and is "troubleshooting" it for me. We have a call scheduled for tomorrow at 10am. The unusual part for me it that Microsoft accepted my payment for Project Online, activated it on my current 365 account and then I used it all day yesterday. Then today, I logged back in...everything was there as it should be, but when I attempted to access the file I got the error message. Same error when I attempted to just start a new project. Odd.
I am willing to buy the desktop version if it is more stable, but I sure hope I can recover the project file I started. This is the error message I get over and over again...
Hi Chad2018, I'm hearing a few customers are seeing this - and I'd expect you should see a Service Health Dashboard posting later today. I'll try and get more information and also post back here. Sorry for the inconvenience here.
Best regards,
Brian