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Jamiehopper1's avatar
Jamiehopper1
Copper Contributor
Dec 23, 2019

Issue opening files

One of our users have a directory of Project files, where 50% of them wont open properly giving the error "We're sorry. There seems to be a problem with this file that keeps up from opening it. Please try using a backup copy if available." and you cannot access the file at all.

 

Weirdly, you can access the files via the recent documents tab in Project itself, this happens to anyone with a Project license in the company, does anyone have a solution or ideas for this?

1 Reply

  • Lewis-H's avatar
    Lewis-H
    Iron Contributor
    This issue occurs when Project is corrupted. You should re-install the Microsoft project if still you are facing the error contact the support team. They can help you out.
    Regards,
    Lewis

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