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Andreas_Raupach's avatar
Andreas_Raupach
Copper Contributor
Dec 22, 2022
Solved

How to set up multiple resource managers for different teams

Hello Group,

 

How can I set up multiple resource managers for different teams/people in Project Online?

 

Example:
There is a resource manager for engineering staff and another resource manager for marketing staff.

If a project manager requests a specific person (engagement request) with the qualification "engineer" (I want John, the engineer) ... then the request only goes to the resource manager for engineering staff.

 

kind regards

Andreas

  • Dale_HowardMVP's avatar
    Dale_HowardMVP
    Dec 23, 2022
    Andreas --

    Regarding the e-mail notification requirement, first make sure that you have the Notifications and Reminders feature enabled in your Project Online instance. You will find this option at the bottom of the Additional Server Settings page.

    In addition, I would recommend that you edit the All Resources view and the Work Resources view for the Resource Center to show only the resources that report to each specific resource manager. When you open each view for editing, select the "Filter Resources to user's RBS branch" checkbox and then save the updated view.

    Once you have done the above, then ask your resource managers to do the following:

    1. Navigate to the Resource Center page and apply either the All Resources or Work Resources view.
    2. Select the checkboxes for every resource that reports to him/her.
    3. In the Resources ribbon, click the Request Reminders pick list button and select the "Subscribe to selected resources" item on the menu.
    4. Click the OK button in the confirmation dialog.

    Hope this helps.

7 Replies

  • Andreas --

    This is a really deep question, but it is a good question. There would be at least three things you would need to do to make this happen:

    1. You will need to set up the RBS lookup table to mimic your company's "org chart." Your RBS lookup table will show the structure of "who reports to whom" in your company.

    2. After populating the RBS lookup table with your company's "org chart", you will need to specify an RBS value for every resource manager and every team member in your organization's enterprise resource pool. This will tell Project Online that a team member named Calvin Baker reports to a resource manager named Mickey Cobb for example.

    3. You will need to edit the My Resource category. In the Resources section of the page, you will need to DESELECT the "They are descendants of the User via RBS" checkbox and then you will need to SELECT the "They are direct descendants of the User via RBS" checkbox. Save your changes when finished.

    Hope this helps.
    • Andreas_Raupach's avatar
      Andreas_Raupach
      Copper Contributor

      Dale_HowardMVP 

       

      thank you for your input! unfortunately it doesn't work that way.

       

      I created a lookup table:

      - marketing 

      -- marketing staff

      - engineering

      -- engineering staff

       

      and assigned people this way:

      - marketing [Matthias]

      -- marketing staff [Marlon]

      - engineering [Andreas]

      -- engineering staff [Richard]

       

      Matthias: Resource Manager

      Andreas: Resource Manager

      Marlon: Team Member

      Richard: Team Member

       

      Then I changed the "My Resources" Category to:

      >Resources: 

      • "They are direct descendants of the User via RBS"

       

       

      Then I created a new project and 

      there I created a resource engagement request for both Team Members: Marlon & Richard.

       

      Then I logged in to PWA as Andreas 

      • selected Marlon & Richard in the Resource Center 
      • clicked the "Resource Request" Button.

       

      And BOTH engagement requests showd up (not only the one - for Richard - from my team ... but also the request for Marlon from the other team).

       

      And if I login to PWA as Matthias ... its the same. I see both engagement requests

       

      Mmmhh.

       

       

       

       

       

       

      • Dale_HowardMVP's avatar
        Dale_HowardMVP
        MVP
        Andreas --

        What happens if Mattias actually logs into PWA, selects only Marlon, and then clicks the Resource Requests button? Do not use the Delegation feature. Instead, ask Matthias to log into PWA and perform the actions. Let us know what Matthias sees. Thanks!

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