Forum Discussion
HELP! Project Plan 1 to Plan 3 issue.
Hi,
I was wondering if someone could please shed some light on an issue for me regarding switching from Project Plan 1 to Project Plan 3.
The user has created a project using Plan 1 but found that it has too many limitations for her needs. I went ahead and upgraded her license to Plan 3 however she cannot get the project she created in Plan 1 into the desktop application (which you get as part of Plan 3). Is this possible?
I have tried adding another account and using the URL that she has however it is not a Sharepoint site. The project is using https://project.microsoft.com/en-gb/#/hubnew so if I try and connect to that it tells me no.
Basically she just wants to be able to open the Project in the Desktop application but from what I see she will need to start over using the new location?
Any help appreciated.
Kyle
Hi KyleMoody251 ,
Unfortunately not, you can't open a project created in project for the web with a Project Desktop. See the comment "The Project Online desktop client doesn’t connect to Project for the web – as with all other future features, we will be evaluating this based on user feedback." found here: https://support.office.com/en-gb/article/project-for-the-web-and-project-online-desktop-client-2dd7583c-eb34-467f-bf63-607bdc816e20
Paul
Hi KyleMoody251 ,
Unfortunately not, you can't open a project created in project for the web with a Project Desktop. See the comment "The Project Online desktop client doesn’t connect to Project for the web – as with all other future features, we will be evaluating this based on user feedback." found here: https://support.office.com/en-gb/article/project-for-the-web-and-project-online-desktop-client-2dd7583c-eb34-467f-bf63-607bdc816e20
Paul
