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ACedar's avatar
ACedar
Copper Contributor
Apr 23, 2022
Solved

Error message: Cannot recognize this file format

Hello all.

MS Project templates exist.

I can create a file via Explorer and double click on the template.

I can create a file by opening a Project file that contains a macro that creates a file based on the template.

When I create a file via the menu (File / New / Shared / Select Template) the error message occurs: "Microsoft Project cannot recognize this file format. Open this file as text?"

The error does not occur with all users.

Will appreciate any suggestions on where I should look for the error.

 

  • Unlike other Office programs, MS Project cannot handle links in the Workgrouptemplatesfolder.

8 Replies

  • John-project's avatar
    John-project
    Silver Contributor
    ACedar,
    I'm not sure I can help but let's get a little more information.
    1. What version of Project are you using?
    2. Is it fully updated?
    3. Where exactly is the "shared" folder located (e.g. locally, server, One Drive, SharePoint, etc.)?
    4. If you create a new non-template file (i.e. MPP), can you open that from the Shared folder?

    John
    • ACedar's avatar
      ACedar
      Copper Contributor

      John-project 

       

      1. Office 365, 64 Bit: 

      2. I think so; I will check with IT.

      3. Shared folder? Where the Templeates are? Path defined in Word; Server.

      4. I will check this on Monday. (Teamviewer). With my Installation and settings all works fine.

      I suspect it has something to do with the settings. I don't know if it's in Word, Project or somewhere else.

       

      • John-project's avatar
        John-project
        Silver Contributor
        ACedar,
        As far as being updated, the most current version of Project is version 2203 so I think you could use an update.

        I don't understand what Word has to do with a Project template. What is the extension of the file when you look at it on the Shared folder? My guess is it is not MPT (Project template) and that's why it is unreadable.

        John

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