Forum Discussion

Robert0842's avatar
Robert0842
Copper Contributor
Dec 14, 2021

Customized view => Crash of Project 2016

Hello,
I used without problem for 20 years a personalized display consisting of 2 "combined" displays:
Primary view: Resource graph
Details pane: Gantt Chart.  (See Allocation view attached)
This view is very useful to help locate an overload problem.
But with Project Pro 2016, this display inevitably causes a Project crash. I tried on different PCs: always crashes.
Any idea?
Could an MVP escalate the problem to the developers?
Thanks

3 Replies

  • Hi Robert, Dale reached out to me - but as Project 2016 is no longer in mainstream support this isn't something we would look at fixing - and it if does still reproduce in a supported version we would likely need you to open a support ticket, as it might be very specific to either your data or machine configuration. For the support lifecycle information please see https://docs.microsoft.com/en-us/lifecycle/products/?terms=Project. Best regards, Brian
    • Robert0842's avatar
      Robert0842
      Copper Contributor
      Hi Dale, Hi Brian,
      Thanks for your answers.
      The issue happens also with "Microsoft Project Online Desktop Client" on several different machines.
      Best regards
  • Robert --

    As a courtesy, I reported this issue to my contacts within Microsoft. Hope this helps.

Resources