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alwaysLearner's avatar
alwaysLearner
Iron Contributor
Apr 21, 2020
Solved

Access Project Online from MS Project desktop

Hi, 

A staff member who was granted Project Professional license now trying to access Project online from Project Professional desktop by adding a Project Web Access account. However, following error is received: "Project was unable to establish a connection with "https://project.microsoft.com/en-US/#/taskgrid?projectid=.....""

 

On all manuals the URL is something belongs to the company, line https://company.sharepoint.com/ 

 

Now the question is, is it possible to access Project Online from Project Professional desktop and if yes, what would be the URL? 

 

Thanks.

  • Paul_Mather's avatar
    Paul_Mather
    Apr 21, 2020

    Hi alwaysLearner ,

     

    Project Online desktop client can still be used - just not for Project for the web projects. From that same article - see the text highlighted in red below:

    "I use the Project Online desktop client. Can I still use it? Does it connect to Project for the web?

    Yes, you can still use the Project Online desktop client, and we encourage you to try Project for the web when it meets your needs. See the Comparing Project for the web and the Project Online desktop client table below.

    The Project Online desktop client doesn’t connect to Project for the web – as with all other future features, we will be evaluating this based on user feedback."

     

    Paul

4 Replies

  • Hatim's avatar
    Hatim
    Copper Contributor

    Hallo, I need your help please.

    I have Project online desktop client and can't connect to the Project Web App. Error says "Project was unable to establish a connection with [Project Server URL]. This could be caused by a loss of network connectivity or inadequate permissions to connect to Project Web App."

    The URL name is defined in Project online desktop client as https://xxxxxxx.sharepoint.com/sites/PM.MCO

    I have been granted P5 license and defined in the security groups of Project managers and administrators

  • Hello alwaysLearner ,

    Yes it is possible to access Project Online from Project Professional providing your Project Professional meets the requirements: https://docs.microsoft.com/en-us/projectonline/project-online-client-requirements

    The URL to use when creating the account in Project Professional will be like: https://{tenant}.sharepoint.com/sites/{pwasitename}  

    From your example, it appears you are trying to connect Project Professional to Project for the web which is not Project Online - they are different products. Project Professional will not connect to Project for the web.

    I hope this helps

    Paul

    • alwaysLearner's avatar
      alwaysLearner
      Iron Contributor

      Hello Paul_Mather 

      Thanks a lot for the reply. Now it makes sense.

      However, still I saw this page: https://support.office.com/en-us/article/project-for-the-web-and-project-online-desktop-client-2dd7583c-eb34-467f-bf63-607bdc816e20

       

      There, it says: "I use the Project Online desktop client. Can I still use it? Does it connect to Project for the web?

      Yes, you can still use the Project Online desktop client, and we encourage you to try Project for the web when it meets your needs."

       

      Thanks in advance for the reply. 

       

      • Paul_Mather's avatar
        Paul_Mather
        MVP

        Hi alwaysLearner ,

         

        Project Online desktop client can still be used - just not for Project for the web projects. From that same article - see the text highlighted in red below:

        "I use the Project Online desktop client. Can I still use it? Does it connect to Project for the web?

        Yes, you can still use the Project Online desktop client, and we encourage you to try Project for the web when it meets your needs. See the Comparing Project for the web and the Project Online desktop client table below.

        The Project Online desktop client doesn’t connect to Project for the web – as with all other future features, we will be evaluating this based on user feedback."

         

        Paul

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