Forum Discussion

Copper Contributor

Mar 11, 2024

Power Platform / Dynamics 365 Licensing

Hi, We're developing a model driven app containing both core and custom tables, however, we're struggling to understand the licensing that our customers need. The confusion we have is over wh...

power platform

MartijnElfers

Bronze Contributor

Mar 13, 2024

Simon_Tooley_T4A You are correct regards to having to purchase at least 1x D365 Sales license, to get the default installation / core tables setup for you.

Some core tables are considered restricted tables, which would require a D365 license to be able to perform CRUD actions on it. List of restricted tables: Restricted tables requiring Dynamics 365 licenses - Power Apps | Microsoft Learn

As far as I know, none of the mentioned core tables are restricted, thus a Power Apps license is sufficient to be able to perform the CRUD actions. Lead is definitely not a restricted table, so no D365 Sales license required for that.

So I would agree with you setup and point of view, Power Apps should be sufficient.

Cheers,

Martijn

Simon_Tooley_T4A

Copper Contributor

Mar 13, 2024

MartijnElfers Thanks for your input Martijn.

We've had a conversation with as Microsoft employee who has tried to convince us that we need D365 Sales licenses because we had Lead in our Model Driven app, which doesn't tie up with anything in the Microsoft licensing documentation.

Regards,

Simon

MartijnElfers
Bronze Contributor
Mar 14, 2024
Simon_Tooley_T4A Not the first time a Microsoft employee would share incorrect licensing information But does make it difficult who to trust.
While I'm not a Microsoft employee, I am 100% sure that Lead is not a restricted table, thus am also 99% sure users don't need a D365 Sales license to work on that table.
- Simon_Tooley_T4A
  Copper Contributor
  Apr 03, 2024
  The Microsoft page on Create or Edit leads (https://learn.microsoft.com/en-us/dynamics365/sales/create-edit-lead-sales) dated 6th September 2023 indicates that a Dynamics 365 Sales license is required.
  
  This article is dated later than the restricted tables and obviously contradicts it.
  
  Microsoft really need to get their licensing clear.
  
  Regards,
  Simon
  - MartijnElfers
    Bronze Contributor
    Apr 04, 2024
    Simon_Tooley_T4A Microsoft Learn page also mentions that regarding Accounts/Contacts tables: Manage your accounts and contacts | Microsoft Learn, or basically any core D365 table.
    But that does not mean that D365 Sales license is the only license that can be used for CRUD actions.
    
    Yes, you need a Sales license to get these core tables active. But other licenses also have rights to perform CRUD actions to these tables as well. This is where licensing rules come to play 🙂