Forum Discussion
Status Change in. Sharepoint based on Email Response in Power Automate
Hi all
I have a flow set up where form submissions are added to a SharePoint list, and an FAQ email is automatically sent as a response to the person who filled out the form. The SharePoint list includes a Status column, and I want this status to change to "Closed" after 7 days if there has been no response to the email.
Is it possible to trigger a status change only if there’s no reply to the original email sent from the first flow? (Screenshot of th first flow)
In the second flow (screenshot below), I set up a recurrence every 7 days to automatically change the status to "Closed." However, this is currently closing all items in the SharePoint list, not just those that haven't received a response.
Where am I going wrong, and how can I adjust the flow to track email replies and close only the items with no responses? Any advice on improving the flow to incorporate this feature would be greatly appreciated.
Thanks in advance for your help!