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eagle dorothea's avatar
eagle dorothea
Copper Contributor
Jan 12, 2018
Solved

Send Approval Email thorugh Assigned person

Hi anyone please help,

 

I have requirement create approval & notification using powerapps also.

the order are:

1. in PowerApps: user submit request

2. in PowerApps: application services need assigned IT person (field: people chosen, type of the field is person)

    in Email: application service receive email notification to approve/reject

3. if Approve: send email to People Chosen as notification new request

 

in point no.2 in action Send Email, I set "To (email)" as People Chosen email.

but the flow keep stuck on step 3 and also in sharepoint status Approve can not updated

 

message error:

"One or more recipients are invalid.\r\nclientRequestId: af244f98-6fca-4678-b535-e3bde7473d97",

 

 is there a way to make it work?

 

thank you

  • Hi eagle dorothea,

     

    On the failed Flow (that is, click on the failed Flow toward the bottom of that Flow's dashboard), I would recommend clicking on the PowerApps trigger to see what outputs PowerApps sent to the Flow. This should help you troubleshoot why it might not be a valid email address. You may need to use the Office 365 Users "Get User Profile" action in your Flow, to get the email address for that person.

     

    Does this help you...?

     

    Sandy

7 Replies

  • Hi eagle dorothea,

     

    On the failed Flow (that is, click on the failed Flow toward the bottom of that Flow's dashboard), I would recommend clicking on the PowerApps trigger to see what outputs PowerApps sent to the Flow. This should help you troubleshoot why it might not be a valid email address. You may need to use the Office 365 Users "Get User Profile" action in your Flow, to get the email address for that person.

     

    Does this help you...?

     

    Sandy

    • eagle dorothea's avatar
      eagle dorothea
      Copper Contributor

      Hi, Sandy Ussia

       

      Could you help me a little bit further, where should I put trigger "Get User Profile"?

      I tried put before / after sending approval, it still can not get the email address.

       

      big appreciate for your help

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