Forum Discussion
H_B_M
Jan 21, 2020Copper Contributor
RE: open document causes flow failure, how to notify users of person with doc open?
Hi, I'm a relatively new Power Automate user. We have an approval flow configured in a library but keep running into issues where a user in the approval process (e.g. the flow initiator, the pers...
Damien_Rosario
Jan 21, 2020Silver Contributor
Hi H_B_M
Yeah it's an annoying issue!
I suppose one way could be to email the initiator, cc and approver with a message to asking them to exit the file. It casts a wide net but will hopefully get the culprit to close the doc.
Another method could be to force the document library to checkout documents so only the person editing the doc has exclusive access and can be tracked. This would then allow you to use the SharePoint connector > Get file properties and Checked out to DisplayName to see who is editing the doc and to specifically send them a message.
You can change the checkout settings at the bottom of the Versioning Settings.
Hope that helps?
Cheers and best wishes
Damien