Introducing "Request sign-off" - an approval flow that requires no set up

---

Jim Duncan wrote:

Here's what's happening, as far as I can tell:

1. User receives request to sign-off
2. User clicks on the document link to look at it
3. Document opens in Edit mode (which places a lock on the document)
4. User switches back to request and Approves without first closing the document to release the lock

You can test this if you want by sending three requests:

1. Have the Approver approve without looking at the document at all - should succeed.
2. Have the Approver look at the document and then close it before approving - should succeed, but leave a few seconds between closing the document and Approving.
3. Have the Approver look at the document and leave it open while approving - should FAIL.

 

 

---

As far as I can determine there is no way to get this Flow to work end to end (without changing the status manually yourself)

are ANY Flows that try to update document/list item columns working at the moment?

It wouldn't surprise me if this file locking issue was not only impacting the OOTB Request sign-off and approval Flows