Forum Discussion
Introducing "Request sign-off" - an approval flow that requires no set up
Hi all,
I am Chaks and have taken the ownership of this feature from Kerem. First off, thanks for the awesome feedback here. While I am happy to hear you all love this feature, I can feel your frustration when it comes to feature not working as expected!
Just wanted to provide some update on some of the issues reported here - especially with Sign-off column not being updated which is an after effect of the file being locked for a long time by the user. This could happen if the file is open in the browser or client for a long time, which is very common, as we can see from the responses in this thread itself. This issue exists today in SharePoint and as one of the users pointed out here, even a custom flow updating file properties will encounter this issue.
Good news is that the product team will be looking into this issue specifically for Request sign-off feature and ensure we are able to "fix" this issue in the product. I will keep this thread updated as and when we have more updates to share.
In the meanwhile, please do continue to share your feedback!
Thanks,
Chaks
Hi Chaks,
Glad to hear someone is taking ownership. The file lock issue is not the root cause of the problem in my environment. The status never updates even if the file is checked in and not open anywhere on any device. There is no circumstance in which I've been able to get the status to appear as anything other than pending.
Regards,
Aaron