Forum Discussion

Microsoft

Apr 02, 2018

Introducing "Request sign-off" - an approval flow that requires no set up

We are happy to announce a new feature in SharePoint called "Request sign-off". The goal is to provide you an easy way to send an item for approval to someone else. This feature enables an open appro...

Copper Contributor

Mar 28, 2019

Kerem Yuceturk

This is a really helpful addition and seems to work well apart from, after something has been approved I keep getting the following error message:

"Note that we were not able to update the column in SharePoint because the file was locked by a user."

So, my item has been successfully sign off but none of the files (in the document library) are checked out to anyone, therefore I'm confused as to why the 'Sign-off Status' column can't automatically be updated?

Any ideas?

Thank you.

Jer Harwood

Brass Contributor

Mar 28, 2019

SLJ13 wrote:
Kerem Yuceturk

This is a really helpful addition and seems to work well apart from, after something has been approved I keep getting the following error message:

"Note that we were not able to update the column in SharePoint because the file was locked by a user."

So, my item has been successfully sign off but none of the files (in the document library) are checked out to anyone, therefore I'm confused as to why the 'Sign-off Status' column can't automatically be updated?

Any ideas?

Thank you.

SLJ13 - That's what the last couple of pages in this thread are all about. The Flow stopped working properly in January and supposedly it's being worked on as a high priority (see my updates of a support ticket), but obviously it isn't that high of a priority.

SLJ13
Copper Contributor
Mar 28, 2019
Jer Harwood
Thank you. I have read all the posts, but thought I was maybe missing something and it had supposedly been fixed back in January? But, glad to know I'm not still the only one having issues with it! Hopefully support will get it fixed sooner rather than later :-)