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ALDINA3003's avatar
ALDINA3003
Brass Contributor
Jan 05, 2021

Create Salesforce item when a new List item is created in SPO

I am creating an automated flow to create a case in Salesforce when a new list item is created in SPO.  

Are there any resources available to show me the steps? My challenge lie with the fields that I need to send over from the list to the saleforce case. 

 

Thank you

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  • stormin_30's avatar
    stormin_30
    MVP
    Jan 08, 2021

    Hi ALDINA3003,

     

    I don't see any "case" actions in Power Automate for Salesforce. If Salesforce has Rest API support you could use custom HTTP actions.

     

    I hope this helps.

     

    Norm

    • ALDINA3003's avatar
      ALDINA3003
      Brass Contributor
      Jan 12, 2021

      Thanks! stormin_30 

       

      Any reference materials you know that I can use? 

      I was thinking this template would do it 

       

      • stormin_30's avatar
        stormin_30
        MVP
        Jan 13, 2021

        Hi ALDINA3003,

         

        If a "record" is the same as a "case" is Salesforce then the template is definitely worth looking into. 

         

        Here is the Salesforce Power Automate documentation: Salesforce - Connectors | Microsoft Docs

        The HTTP rest API documentation would come from Salesforce. I would check-in with the Power Automate Community. I suspect more people there have experience with what you are trying to achieve.

         

        I hope this helps.

         

        Norm

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