Forum Discussion

Iron Contributor

Mar 31, 2022

Solved

Change Work Flow Sender

Hello everyone, I have a work flow made in Power Automate, so this workflow send an email to the user for birthday. I'm the owner but I want to use the HR email address instead of mine. ...

Microsoft Flow

PowerApps

sharepoint

zeusPH
Apr 01, 2022
From 'Send An Email (V2)' Flow there is an Advanced option, you can set the sender by populatin the "From" Field. Please take note that before adding the sender you need to add the connection of that email in your flow to be able to use as a sender. You can do this by navigating on the leftside of the Power Automate Dashboard,
1. click Data > Connections > Click New Connections.
2 Populate the credentials that will be used as a sender.

ADumith

Iron Contributor

Apr 05, 2022

zeusPH

I was working on your proposal but I can't use the HR account, because for security reasons that account is conditioned not to sign-in, so I kept investigating and found this:

Create a service account to run the task under. Then give that service account “Send As” privileges in the HR mailbox. No connection needed.

https://powerusers.microsoft.com/t5/Building-Flows/Create-a-Flow-with-Service-account/td-p/367151

This is correct?

Thank in advance,

zeusPH

Copper Contributor

Apr 06, 2022

It is the best practice to use a service account rather than adding new connection on your flows. But I think this is only needed on a major flow process. But in terms of using it as an sender you need to sign the HR account to add on your connections before using as an email sender for your email flows.

ADumith
Iron Contributor
Apr 07, 2022
Hello zeusPH

I created the service account and set the workflow, but I got this message.

Any idea how to fix it?

Thanks in advance,
- zeusPH
  Copper Contributor
  Apr 07, 2022
  Thats why you need to sign in first with your email address and password if adding a connection on that specific service account.
  - ADumith
    Iron Contributor
    Apr 08, 2022
    zeusPH
    
    Yesterday, I did:
    Created a special account for the use of workflows,
    Made the change in the sender and this morning
    Created the new connection type: Office 365 Outlook
    Change the sender in the last step.
    And this morning I got this:
    
    Do you have any idea how to fix it?
    
    Thanks in advance,
ADumith
Iron Contributor
Apr 06, 2022
Hello zeusPH,

Thanks for your comment, but we really want to do it according to best practices. I'll explain why, this flow is a test that we are doing to develop more complex flows in the future, that's why we want to do it right from the beginning.

Could you explain to me how to make the flow work with a service account?

Thanks in advance,

Have a good one.