Forum Discussion
We couldn't upload the attachment
Anyone has a suggestion on why this error is being encountered? We couldn't upload the attachment "file.docx". Please try again later or upload to the Files section of your plan. At a task, y...
IE 11 is the browser everyone is using. But worth checking to see if another browser works. Unfortunately this error message is generic. There is a specific one that shows up if you try to upload a large file.
I'll share my findings with the community after working with Microsoft support.
I'll share my findings with the community after working with Microsoft support.
As promised, I am following up to this issue with attachments in Planner. Unfortunately, the answer is not going to be helpful to anyone else.
I opened a Microsoft support ticket. But before we could set up desktop sharing session to troubleshoot the problem, the problem has disappeared. I saw the error myself prior to contacting Microsoft support.
I am guessing there was a backend update/fix that correct the problem.
Hopefully no one else encounters this error. If you do, I can only recommend you reach out to Microsoft Support.
I opened a Microsoft support ticket. But before we could set up desktop sharing session to troubleshoot the problem, the problem has disappeared. I saw the error myself prior to contacting Microsoft support.
I am guessing there was a backend update/fix that correct the problem.
Hopefully no one else encounters this error. If you do, I can only recommend you reach out to Microsoft Support.