Forum Discussion
Users not receiving email notification for task assignment
Users haven't been receiving an email when a task is assigned to them. They do, however, receive an email when a task they're assigned to is commented on or is marked completed (discovered this wasn'...
Is there any news on this topic? Im am struggling with the same issue...
Notifications still don't seem to work reliably unless users are subscribed to the Plan/Group, which in larger groups is completely counterproductive (drinking from a firehose). They did seem to be sort of working for a while as long as the option "Send notifications about task assignment and task completion to the Plan's conversation feed" was checked, but that no longer appears to work in my tenant.
Notifications are supposed to be coming to the mobile apps "soon", so maybe we'll get email notifications then, too.
I'm having issues where I can't get any Planner individual notifications to work at all. We're Exchange On-Premises (not hybrid) and have a case open trying to get more details. If anyone can help let me know!
Ended up finding out you have to be at least Exchange Hybrid, if not full Exchange Online for email notifications to work. Would be nice if this was clear in the product :)
Hi! We got contact with Microsoft Support. After escalation with Development Team, we find out, that one settings in our tenant was not correctly updated after some infrastructure change. After service change, notifications coming from correct address and in same manner. But not in way, as we liked before.
