Forum Discussion
The Plan is missing or deleted
We are also experiencing the same issue. Is this new? Our group was created directly from Teams but when you go to add a new tab and select planner is says there's no plan to select. When you open planner from the web you can see the group but we get that same error message when trying to access it.
We opened a premier support ticket for this and Microsoft was able to replicate and they said are working with product group on this issue. I haven't heard anything outside of that. Our ticket is #12873839 if you create one and want to reference. This should probably be a Service Health advisory if wide spread but I haven't seen anything.
- Arvinder480Jan 07, 2021Copper Contributor
- asultani41Mar 15, 2019Copper Contributor
We are having similar issue with one of our client stating this >>
customer reports an issue with Planner
no one can access or locate a particular plan
gets an error " this plan is missing or deleted, would you like to remove from favorite or recent plan"
would like assistanceasking if an audit could be run to determine if someone deleted/tampered with plan(s)
- Arvinder480Jan 07, 2021Copper Contributor
I am experiencing the same issue. any update to fix it?
- escuphamMar 21, 2019Iron Contributor
asultani41 We are still seeing from time to time synchronization type errors, where membership doesn't seem to stick across all apps of the Group.
- Mar 15, 2019Check the audit logs in the security and compliance center!
- Adam YoungJan 28, 2019Brass Contributor
Thank you Erin. I have also created a premier support ticket with your ticket number attached to it. Our ticket number is #12900709 if anybody else wants to let Microsoft know that this is across multiple tenants .