Forum Discussion

escupham's avatar
escupham
Iron Contributor
Jan 24, 2019

The Plan is missing or deleted

We are seeing an error on newly created groups when folks try to access the associated Planner board.  Scenario, a group is created from Outlook.  User goes to Planner, All Plans and sees the new Gro...
planner
Mojo_Kh's avatar
Mojo_Kh
Copper Contributor
Mar 26, 2020
I have same issue, any helppppppppp please 😞

All my team works including plan and schedule were there
  • Tekzar's avatar
    Tekzar
    Copper Contributor
    Mar 26, 2020

    Sad to say that this is a long running problem. 

    I have had multiple conversations and also have a service ticket waiting.

    It has been over the 30 period so the plan cannot be recovered.

    I lost weeks worth of work. 

    Shame on Microsoft for having this last so long. 

    I suggest you get on help desk and do not let them get off the line  until it is fixed. 

    Supposedly they have some way for a technical recovery. 

    Mojo_Kh 

    • AdamZki's avatar
      AdamZki
      Copper Contributor
      Jul 30, 2020

      Tekzar I found my answer here https://docs.microsoft.com/en-us/microsoft-365/admin/create-groups/restore-deleted-group?redirectSourcePath=%252fen-us%252farticle%252fRestore-a-deleted-Office-365-Group-b7c66b59-657a-4e1a-8aa0-8163b1f4eb54&view=o365-worldwide

       

      magic link is: https://outlook.office.com/people/group/deleted

       

      After restoring deleted group you can just go to the Planner related to the group.

      The only thing missing - pictures attached to tasks, and users assigned.

      • KMC22's avatar
        KMC22
        Copper Contributor
        Dec 15, 2022

        AdamZki 

        The magic link worked! I was able to restore the entire deleted group and, with it, my planner board. A thousand thanks for this tip. Life saver!

        Pro tip: You need to allow 5-10 mins for the Planner board to restore successfully. Don't be like me and panic refresh the planner page. Also, Planner wouldn't let me upload attachments right away after it was restored, but after a few hours, all is well and attachments are uploading without any issue.

        P.S. My IT team was stumped. I tried the magic link on a whim, and it worked and let me do the restore without admin privileges. So happy about this!

Resources