Tell Us More: Views and Reporting Options in Planner

I wholeheartedly agree. This was probably not a foreseen use-case, but we have recently switched from a 3rd party help-desk tool to teams. Using Power Apps we have deployed an app, launched via an icon/link on each user's desktop. The Power App creates a "ticket" aka "task" for the IT team that is visible on a large dispatching board. So far it provides better visibility, is working well, and is cheaper, as our employees are already on O365. However, the lack of reporting may cause us to have to move away from teams at some point. We really need the ability to generate detailed reports on tasks for specific teams and team-members. The current general reports for "usage" by users and devices isn't that meaningful for us.....