Forum Discussion

Michael Böhm's avatar
Michael Böhm
Brass Contributor
Feb 13, 2019

Team / Group Owner has to be a member as well to access Planner and add Planner Tab in Teams

I created a new Microsoft Team via the Teams Admin Center. Unfortunately I was not able to Access the corresponding Planner Plan in Planner nor I was able to add a new Planner Plan as a tab in Micros...
jcgonzalezmartin's avatar
jcgonzalezmartin
MVP
Feb 13, 2019
Unfortunately what you have experienced work in that way and it's by design...it's not enough to be an Owner, the user needs also to be a member
  • Michael Böhm's avatar
    Michael Böhm
    Brass Contributor
    Feb 19, 2019

    Yes, but it is still a Bug in my opinion and should definitely not work like this by design.

     

    1. I am an Admin and create a  new Team in the Teams Admin Center where I define the owner of the group in the creation process
    2. The Team is created, but the owner I defined is just an owner and not an owner and a member in the same time
    3. The user as a owner now can't access the planner plan of the team, because he is not a member as well
    4. When I add the User also to the list of members in O365 Admin Center, than MS Teams thinks that this user is just a member, even though he is in both roles listed. The user now can't edit the Teams setting for his team anymore.
    5. I know have to define another owner for the group, remove the original owner from the team and add him again to the team as a member and make him an owner
    6. Now the user is correctly a owner and a member at the same time

    Workaround is to create a team with an admin as a first owner, add all members and make some owners and than remove the admin from the team. That is very confusing and time consuming.

    • sd adm's avatar
      sd adm
      Iron Contributor
      Jan 29, 2021

      Michael Böhm , we see the EXACT same issue, where after the owner is made both an owner & a member in the group, the Teams application only sees them as a member.

      The group & Teams admin center both still show the user as an owners, but they can no longer manage the team.


      A 2nd team owner must make them an owner again in the Teams application to resolve it so they can add a Planner tab AND manage the Team.

      Out of curiosity, was the tenant where you saw this behavior in the GCC? 

      • PBLACKMAN's avatar
        PBLACKMAN
        Copper Contributor
        Jan 10, 2023
        thanks this fixed it for me also!
    • Przemyslaw Lis's avatar
      Przemyslaw Lis
      Brass Contributor
      Feb 25, 2019

      I just had exactly same problem. One of the Team owners could not access a planner in his own Team.

      I had to add this user to the Team members in Office 365 group. Problem solved!

       

      Thanks for suggestion :)

    • Michael Böhm's avatar
      Michael Böhm
      Brass Contributor
      Feb 19, 2019

      I just found out that when I add the user to the list of members via Azure AD than it works. Via O365 Admin Center -> Groups ... that it does not work.

Resources