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bencyb's avatar
bencyb
Copper Contributor
Aug 16, 2024

Task comments not showing since yesterday

Hi, since yesterday, we have been unable to see any comments on task cards in one specific planner.

Other plans are fine.

This is happening for me and members of my team.

 

If a task is assigned to me from the effected Planner and I go to 'assigned to me' then I get an error at the top of the screen that says:

 

We can't show comments right now. Check again in a few minutes.Technical details

Correlation Id: 182c66cb-53d1-44d8-a275-84bd6ab34487
Time Stamp: 2024-08-16T15:04:20.741Z
 
Has anyone come across this? and know a solution?
 
Thanks
Ben

 

 

  • roxana510's avatar
    roxana510
    Copper Contributor
    I have the same issue. I receive this error when I post a comment in a task, so the comment will not be displayed. Can you please guide me?

    "ID corelare: bf45d03d-f77b-493a-b105-00eaeed6fa02
    Marcaj temporal: 2024-10-23T07:06:10.743Z"
  • ajwinslow's avatar
    ajwinslow
    Copper Contributor
    Have you tried the following?
    - Clear Browser Cache and Data
    - Check Microsoft 365 Service Health dashboard for Planner outages
    - Try a Different Browser or Device

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