Planner Notification Emails (Bug)? -- regarding task comments

Has there been a solution to this issue?

Max

I agree.  AN email for everycomment defeats the purpose of planner, IMHO.

I wanted to chime in on the conversation above.  Like other users here in the forum I came to Planner as a result of using Teams.  I have set up several testbed teams and integrated the planner tab into them in hopes of improving the Teams experience.  Unfortunately because of how Planners email notifications work, it has exploded my inbox with useless irrelevant information.  

I understand that part of this may be due to how we are implementing Planner/Teams, but my situation is almost identical to Ian Bruckner's.  I will echo entirely his sentiments in this.  Email notifications may be desirable in some situations, but I have been digging for over a week for a way to disable the notifications we're discussing here.  If we can't turn them off, we'll have to use some other means of task planning within Teams.  

I see. These are all notification options we're investigating now, we don't have anything scheduled or planned yet. Now that we've finished our basic notifications we're going to continue to work to improve and expand upon them. Feel free to reach out to me in the future for an update.

Joanna Parkhurst - thanks so much! I see that at least that bigger suggestion in uservoice was combined with another one I didn't even see!

Yes, that's very close to what I imagined. I realize my experience is a bit colored since I only came to planner after you could see it in Teams, so I and all my project members pretty much expect conversations on unique cards to work the exact same way as unique conversations in Teams.

I'd clarify that beyond what's mentioned in uservoice as in-development, we'd hope that once you're "in" conversation... such as by being assigned to the task, or @mentioned, that you'd remain in the notification scheme (be it banner notification in teams or email, ideally per a setting you'd get to choose) unless or until you opt-out of following that individual conversation.

Second, and you did hit on it, but I don't see it mentioned in the in-development notes on uservoice... the ability to opt-in to following the conversation on a card... even if you're not assigned or @mentioned. That would be incredibly useful both on planner card conversations, and conversations in teams generally.

Hello Ian!

Thanks for sharing, I'll try to combine these soon. I usually don't get visibility to posts until they have 50-100 votes due to the volume of suggestions we receive. 

So I understand correctly, you'd like to:

• Be able to choose particular tasks to follow all activity for 
• Receive notifications for at mentions
• Change all of these in a notification settings menu

Would those three encompass what your team is looking for?

-Joanna

After starting two pilots using Teams & Planner for projects at my organization - this rates as the number 1 complaint (closely followed by not being able to link predecessors / successors), and they're pretty vocal about it.

I noticed on uservoice that there are 11 close-sounding entries, all with varying number of votes. Perhaps someone could combine those... and everyone on this conversation go vote it up if you haven't yet.

https://planner.uservoice.com/forums/330525-microsoft-planner-feedback-forum/suggestions/19264849-email-on-comment-options

Maybe Joanna Parkhurst or George Bullock could comment if this is being considered or is in development? I don't see a Microsoft comment on any of the user voice entries or an entry on the https://products.office.com/en-us/business/office-365-roadmap?filters=%26freeformsearch=planner, but I'm also not sure what rates being on the https://products.office.com/en-us/business/office-365-roadmap?filters=%26freeformsearch=plannervs blog post vs https://www.youtube.com/watch?v=DKsyIj4vYwM of a past Ignite breakout session. For anyone else in the same boat as me trying to identify how to follow along, Brian-Smith helped explain some of what we could expect in another thread

We have the same issue. A resolution to this is overdue

Hi Tom Robey, definitely this is an problem which needs to improved y Microsoft. But I remember Microsoft has plans to improve this by offering us more options to subscribe for email updates. Hope to see some good things soon :) 

This has become very frustrating almost making it unusable for our Group.   I have a group/team of 15 people they don't want to see what tasks I've completed or comments I have made.  Unsubscribing isn't an answer either, because then you no longer get group messages in email, like when a meeting is taking place.