Forum Discussion
maxkmiller
Jul 14, 2023Copper Contributor
Can't upload files to Microsoft Planner
I cannot upload files to my team's planner. My remote team members can each upload files without any issue. I recently deleted a bunch of our buckets, so I know it's not a storage issue. I get met wi...
Brian-Smith
Jul 14, 2023Former Employee
Hi Max, the documents attached to Planner tasks are stored in the Group SharePoint documents folder. If you navigate to 'Files' - under the ... menu when you have the plan open in Planner web, then this takes you to the document library. Are you able to add the document there? If not it may give you a better error message to show why it failed. You can also get your tenant admin to open a support case if you need more help - that is covered by your subscription. If you can upload the document then you should also be able to select it as a document to attach to the task, once it is in the library.
Best regards,
Brian
Best regards,
Brian