Forum Discussion
Board View Missing for "My Tasks"
We continuously work with a high number of projects and work streams in parallell and we are totally dependent on having a planning software where we can clearly get an overview of all the projects and work streams in "My Tasks", i.e. "Board view". If this is not rectified within days by MS, we will need to find an alternative software solution that provides this basic feature and do not change overnight and impair our operations negatively.
I'm sorry for the inconvenience JoHr but you (or your tenant administrator) were notified 2 months ago that this was going to be the situation. If you had immediately contacted us at that time when the Message Center post went out then maybe we could have responded quicker - but at this time it isn't something we can just make happen "within days" as that is not how software development, testing and deployment works. You e-mail suggests this came as a surprise to you, so I would suggest you work with your tenant administrator to ensure you are kept informed of our messages for the software you are interested in. Planner can be used for that, as it can have a plan sync'd to the message center posts.
Best regards,
Brian
I would expect a product downgrade to be warned of more than once.
If its coming back next year, why stop it at all?
What is a 'tenant administrator'?By tenant administrator I meant the person who administers your M365 system - the Global Administrator. The message center is also available to anyone who has Global Reader role. For details of the Message Center to Planner sync see https://learn.microsoft.com/en-us/Connectors/m365messagecenter/ I can understand your concerns at only getting one warning, but with dozens of new messages across all of the M365 products released every day, if we repeated them then this would increase the burden on the Global Administrator. By triaging these changes in Planner, and maybe assigning to other people who 'managed' the different applications this shares the load. The reason it was stopped was that we released a new UI for Planner and had to make decisions about what made it into the initial release. If we'd tried to fit everything in, then we wouldn't have anything to release - even early next year. The choice of which things made the cut we used usage data, and unfortunately it can be that a feature that may not be that heavily used globally, is critical to some customers. Again, my apologies for the inconvenience here.
We are an international organisation with offices in different countries and a good project planner app is essential to everything we do. We have used other planning apps in the past and "board view" is a basic feature in all of them. The reason we changed to MS Planner was its integration with other MS apps. The new MS version of Planner that lists tasks as an excel sheet is useless and cannot be used for project management purposes. We will now start looking at an alternative software platform for our organisation.