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Procradminator's avatar
Procradminator
Brass Contributor
May 19, 2025

Premium Features - where?

Greetings all

 

I have a Planner Plan 1 licence but can't see the premium features. (Gannt etc...)

There is no diamond to convert a plan and all the templates I have listed when I create a new plan are "basic" despite the list heading saying "Basic and Premium".

Any advice appreciated.

 

TIA

3 Replies

  • JRoberts7's avatar
    JRoberts7
    Copper Contributor

    Not sure if this helps (or if you're still stuck), but I was also having this issue after licensing our org with "Planner and Project 3" for the first time. To fix it and gain premium capabilities, I had to go into the Admin center and turn on the specific Project features in the Org Settings section.

  • JRoberts7's avatar
    JRoberts7
    Copper Contributor

    Not sure if this helps (or if you're still stuck), but I was also having this issue after licensing our org with "Planner and Project 3" for the first time. To fix it and gain premium capabilities, I had to go into the Admin center and turn on the specific Project features in the Org Settings section.

  • MathieuGoossens's avatar
    MathieuGoossens
    Copper Contributor

    I have the same problem. Although I see all other premium functions, I can not see the 'Timeline' function. How can I resolve this?