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Siegfried Baldauf's avatar
Siegfried Baldauf
Copper Contributor
May 19, 2020

Planner Tasks cannot be deleted or edited.

Hi, After deleting a group to which a plan is assigned, two tasks remain in the task list. These can no longer be edited or deleted. Restoring the group was possible, but did not provide a solution....
planner
dlewis2849's avatar
dlewis2849
Copper Contributor
May 19, 2020

I did several plans for training. Deleted the plans with acknowledging task will also be deleted, but tasks did not delete and I cannot delete now. In the My Tasks, sort by plan … it has a column for each of the deleted plans saying "Former plan".   tyger 

tyger's avatar
tyger
Copper Contributor
May 19, 2020
Same issue here...

I have restored the group that was deleted but I guess as the plan within the group is permanently deleted, the task is orphaned and inaccessible.
  • dlewis2849's avatar
    dlewis2849
    Copper Contributor
    May 20, 2020

    Is there a way to just reset the entire Planner and start over. I do not have that much in the planner now.  New license?  Any other ideas?  This is corporate system, but if that is the only solution, it would be doable.  I have instructed our IT manager to train everyone on if you are going to delete a plan, first delete all tasks.  Then delete plan.  I hope that works. We did not try it yet however.  tyger 

    • tyger's avatar
      tyger
      Copper Contributor
      May 21, 2020
      Yeah I guess it might work with a new license but For the moment I think when the plan is deleted permanently, there is no way to get access to the tasks in the plan. So unless something is done in the backend (e.g. through a software update) to at least let the owners access all the tasks, the problem could not be resolved. Meanwhile, as I see some posts from 2017 reporting the same problem, your proactive approach seems wise.

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