Forum Discussion
Siegfried Baldauf
May 19, 2020Copper Contributor
Planner Tasks cannot be deleted or edited.
Hi, After deleting a group to which a plan is assigned, two tasks remain in the task list. These can no longer be edited or deleted. Restoring the group was possible, but did not provide a solution....
tyger
May 19, 2020Copper Contributor
dlewis2849
May 19, 2020Copper Contributor
I did several plans for training. Deleted the plans with acknowledging task will also be deleted, but tasks did not delete and I cannot delete now. In the My Tasks, sort by plan … it has a column for each of the deleted plans saying "Former plan". tyger
- tygerMay 19, 2020Copper ContributorSame issue here...
I have restored the group that was deleted but I guess as the plan within the group is permanently deleted, the task is orphaned and inaccessible.- dlewis2849May 20, 2020Copper Contributor
Is there a way to just reset the entire Planner and start over. I do not have that much in the planner now. New license? Any other ideas? This is corporate system, but if that is the only solution, it would be doable. I have instructed our IT manager to train everyone on if you are going to delete a plan, first delete all tasks. Then delete plan. I hope that works. We did not try it yet however. tyger
- tygerMay 21, 2020Copper ContributorYeah I guess it might work with a new license but For the moment I think when the plan is deleted permanently, there is no way to get access to the tasks in the plan. So unless something is done in the backend (e.g. through a software update) to at least let the owners access all the tasks, the problem could not be resolved. Meanwhile, as I see some posts from 2017 reporting the same problem, your proactive approach seems wise.