Forum Discussion
Planner Plan 1 features missing
Richardb135 I worked out the problem on my side.
It was a misunderstanding. I was expecting those features to switch on for my existing plans.
That's not the case. You have to either create or convert a plan into a project before you see those features.
It's not clearly communicated but now I've done it, it seems obvious in hindsight.
- In the left-hand toolbar of Teams, go to the ...
- Add Planner
- From planner interface in the top-right, select + New plan
- In the interface you should see an option for 'Premium'
- You can select a template for testing (I chose Software Development) and it gives you two options: Basic, and Premium.
- Premium is the option that gives you timelines and such.
- It took ages for the first project I was playing with to get up and running, and I had to restart Teams to view it.
- But now it's there and all the functionality is present.
Additionally, in the browser app, I think there's an option for importing an existing plan as a premium plan. That's how I found the pathway to get this working.
Not sure if that'll solve the problem for you, but solved it for me.
This is a terrible customer experience created by Microsoft. No idea how to figure out how to "tap into" this free trial of Planner Plan 1. I went into Teams > Planner, and I do not have a "+New Plan" option, as suggested in the steps above posted by user dan2140 . I have gone to Office.com to see if I have a new app listed there or something that indicates how to access these additional features. Nope. No confirmation email from MS with instructions or next steps or how-tos. This should not be this difficult. And I am not computer illiterate. And I cannot contact MS Support because I am not an admin. I have wasted way too much time trying to figure out how to access the upgraded features, I can only imagine how wonderful the upgraded features work in the platform. Planner is a lackluster platform on its own, so I wanted to test out the upgrade to Plan 1 for our department and see if it's any more useful. Anyone else have insights into how to access the Plan 1 upgraded features in Planner??