Forum Discussion
Planner Notification Emails (Bug)? -- regarding task comments
Yes I'm seeing the exact same thing. This is very annoying and is causing our staff not to want to use Planner. If every time a staff member makes a comment to update the progress of a task that a notification is sent out to everyone on that plan ppl will stop using it. There has to be a way to turn this function off.
Hi Tom Robey, This is certainly an issue with the Planner. The only way to get rid of this is by unsubscribing their membership from groups. This will protect them from receving the notifications to their Inbox. The notifications will reside in Group conversations alone.
This can be done by the individual users themselves or by the group admins from Edit Group and uncheck the option 'Send copies of messages to members inbox'. Hope this helps.
I have reviewed the group and it is already set so that the "Send copies of all group messages and events to members' inboxes" is unchecked.
We are astill receiving emails anytime a comment is added in planner though. Any thoughts why?
Davy Montgomery, Can you also confirm that the users have been unsubscribed from the Group membership?
I myself am one of those users, how would I verify? I believer they are but am happy to double check if you can point me in right direction.
I went to MAIL clicked on the group and the clicked the drop down for JOINED. It shows an option for "Subscribe to this group by email". So I believe that would mean I am not current subscribed.
Maybe I'm looking in wrong place though.
