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Vidari DeGuzman's avatar
Vidari DeGuzman
Copper Contributor
Jan 12, 2017

Planner not loading?

Anyone experiencing planner not loading tasks or details? Our staff is able to log in but not able to access any of the details. Just spins and spins and spins...

    • mikavonessen's avatar
      mikavonessen
      Copper Contributor

      sohee 

      As  Loryan Strant mentioned back then, have you checked your Service Health Dashboard in the admin center?

       

      For us everything is green and working fine.

  • Hi All, we have a fix being deployed currently and expect this to complete over the next several hours - hopefully complete by 7pm PST 1/12/17. Sorry for the inconvenience. Best regards, Brian.
  • This is a known issue Vidari and you should see (or your tenant admin should see) a posting on the Service Health Dashboard.  Sorry for the inconvenience.

    Best regards,

    Brian.

  • Has this just happened recently, or has it been going for a while?
    It's working fine for users in our tenant.
    Perhaps check the Service Health Dashboard in your tenant and even logging a Service Request as that shouldn't be happening for multiple users.

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