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SanthoshB1's avatar
SanthoshB1
Bronze Contributor
Apr 12, 2017
Solved

Planner Limitations

Hi Planner Team,
 
We have noticed that the following are the known limitations in Planner.
- 250 assigned tasks per user irrespective of plans
- 1500 tasks can be created by an user irrespective of plans

- 250 Active tasks (Not Started, In Progress) per plan [Updated 18 Aug 2017]


If an user need to overcome 250 assigned tasks limitation he has to unassign the tasks assigned to him.  The worst part to overcome 1500 created tasks limitation is to delete the tasks created by him.
 
These limitations seems to limit the planner usage. For the long term plans, users will get 250 tasks assigned and 1500 tasks created in a short span of time. Also these limitations are not well documented and this made us to fear about the hidden unknown limitations.
 
So in order to ease the Planner adoption we request you to declare the limitations and see the possibility to increase these limits. This will only help the organizations to adopt for Planner easily.  We have two clients of us who are worst affected by these limitations and reconsidering the usage of planner now.

115 Replies

  • Scott P.'s avatar
    Scott P.
    Copper Contributor
    Please kill off the applications dependency on Sharepoint and Groups. This is absolutely keeping my teams from using this application. All love the potential, but are sticking with Trello and Asana in that they are more fluid and you can collaborate without all of the clunkiness of the legacy backend that these tools are built on.
  • Hello all!

     

    The Planner team has lifted limits users may have hit in the past. We will continue to monitor usage and proactively increase limits as we see them needing to be raised. Although we won’t be publishing official documentation on what these limits are, we do want to assure our users that Planner is a product that can scale well to a large group or organization. Planner has been successfully adopted by teams of all sizes, and we are committed to ensuring that this isn’t something our users will need to think or worry about.

     

    Cheers, 

    Joanna Parkhurst, PM Planner

    • Marc Donnay's avatar
      Marc Donnay
      Copper Contributor

      Would be nice to kow beforehand the current limitation of the product !

    • Andrew Silcock's avatar
      Andrew Silcock
      Iron Contributor
      Hi Joanna,

      It would be great to know the exact limitations, we are noticing some users getting "We couldn't complete your request because your item or storage limit has been exceeded. Technical details."
    • Timothy Grim's avatar
      Timothy Grim
      Copper Contributor

      I am hitting a limitation of 400 items returned in the List Tasks for the Planner connector in Flow.  This is the first time I've noticed - we have been using Planner since Jan 2018.  Is there any type of workaround for this? 

       

      Since there is, as of yet, no reporting from Planner - have been outputting items in Excel and creating pivot tables to produce the data I need.

       

      Now I am going to be stuck at 400 item limit.  Any words of wisdom? 

  • Hello all!

     

    We still have a few remaining work items to increase our limits across Planner. I should have an update soon. In the meantime, feel free to mention or DM me for an update. We appreciate your patience with this!

     

    -Joanna Parkhurst, PM Planner

    • SanthoshB1's avatar
      SanthoshB1
      Bronze Contributor
      Hi Joanna, Thanks for posting. We have been waiting for months to get an update from Microsoft about this serious issue which affects Planner adoption by many of our customers. We have some customers who have moved to other task management tools after knowing these limitations in Planner. An ETA on this would be much appreciated as we can inform our customers.
  • Ian Halliday's avatar
    Ian Halliday
    Copper Contributor
    These limitations have absolutely killed our roll-out of Planner. We manually migrated from Trello. At the time none of these limitations were clear. Now we are stuck with an unusable product as we have already hit limits. Without the ability to move tasks between plans, we can't even put a workaround in place at the level of detail we are working to. Please Microsoft, please, please up these limits!
    • Ian Halliday's avatar
      Ian Halliday
      Copper Contributor

      I've not spotted anything, but was there any mention of these limitations (and future improvements) at Ignite?

      • Dave Heller's avatar
        Dave Heller
        Iron Contributor

        Ian Halliday wrote:

        I've not spotted anything, but was there any mention of these limitations (and future improvements) at Ignite?


        We announced at Ignite that effective immediately (or very soon for some customers), we removed - for all intents and purposes - the limitations on task assignments. Will be posting a blog soon that reviews Ignite and roadmap announcements! All videos are currently on YouTube.

  • As per the limitation, what i understand is "i cannot assign more than 250 tasks per user but i can create upto 1500 tasks and assign it different users not exceeding 250/user" righ..?

      • Shashikanth Vaddanam's avatar
        Shashikanth Vaddanam
        Copper Contributor

        But, i was unable to create more then 250 tasks, and giving me an error...

         

        Error is : we could not compleate your request because your item or storage limit has been exceeded..

         

        Let me explain my Planner details:

         

        I have created a planner with the name enablement, i have created around 15 buckets(courses in my case) in that planner and invited 80 people. now i want to create multiple tasks under each and every bucket and assign it to different users..

         

        It will be greatful, If you can help me...

  • Scott Buehler's avatar
    Scott Buehler
    Copper Contributor

    Does anyone know if "Completed" tasks still count against the 250/1500 task limits?

    • SanthoshB1's avatar
      SanthoshB1
      Bronze Contributor

      Hi, The completed tasks will still be counted against the quota if that is assigned to you in case you fall under 250 assigned tasks per user limit. In case you fall under 1500 created tasks limit, then you need to delete some tasks that are created by you. 

      • Brennon Williams's avatar
        Brennon Williams
        Copper Contributor

        The term "Delete" is not really acceptable for enterprise as you can imagine, audit paths are important from a legal perspective.

         

        Can you please provide updates against the initial raised limitations.

        Many thanks

  • I have this problem too, except it seems like after about 100 tasks in the same bucket, when I added new tasks, then the old tasks are deleted without warning. I just went back to look, and my old tasks were gone.
    • SanthoshB1's avatar
      SanthoshB1
      Bronze Contributor

      Hi Wietze de Vries, The Planner web UI has the limitation to display 100 tasks per bucket. When it crosses this limit tasks will be hidden and not deleted. When you complete / delete some of the tasks you will notice that the hidden tasks will start appear.

      • Wietze de Vries's avatar
        Wietze de Vries
        Brass Contributor

        Santhosh, many thanks for clearing this up!  I was afraid that I had lost my work.  I'll create a 2nd bucket as a workaround.

    • Brent Ellis's avatar
      Brent Ellis
      Silver Contributor
      Add another +1000 to that. We are experiencing pretty wide spread adoption of Groups and Planner is one of the big selling features.

      I am just sitting back in worry for when we start to hit those walls....

      We are in the same boat, company investigating tools like Trello that can scale to meet larger enterprise needs

      This needs to be resolved immediately.
      • Dave Heller's avatar
        Dave Heller
        Iron Contributor

        The work to extend/erase limits is in process - I appreciate you raising the issue!

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