Forum Discussion

Miguel Caldeira's avatar
Miguel Caldeira
Brass Contributor
Jan 13, 2018

Planner keeps loggin out?

Hi there, Planner is asking me to login every 5 minutes or so. I'm using it on Firefox (latest update) with my Enterprise subscription. After the message pops-up I cannot add attachments from Share...
office 365
planner
James Royston's avatar
James Royston
Copper Contributor
Sep 20, 2018

Anybody found a fix for this one? As mentioned above, we are also getting users logged off every 5-10 mins.

 

thanks in advance :)

  • Pablo Destefanis's avatar
    Pablo Destefanis
    Iron Contributor
    Dec 07, 2018

    Guys,

    I doubt anyone is monitoring this thread. Please make sure you create support tickets with Microsoft, maybe that way they will pay attention.

    This is affecting all browsers, and likely is related to a token set to expiry way too often. This is a new bug, as it used to work fine.

     

    BTW, found this about timeouts, but apparently Planner is not part of Office 365 :)

     

    Here is the issue in UserVoice, please vote for it!!!

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