Forum Discussion
Planner issue? Constantly "being set up"
I was working in Planner and was getting errors about adding new tasks. I refreshed the page and now I'm getting a message that it's being set up? Is this just me?
We have a known issue currently - this is posted to your Service Health Dashboards. Sorry for the inconvenience and we are working to restore the service.
Service degradation - Jan 12, 2017 9:24 AM
Title: Connectivity to PlannerUser Impact: Affected users are unable to access Planner.More info: Affected users may receive the following error messages: "Microsoft Planner is being set up. It won't take long. Planner will open when its ready." Additionally, users may see that the page never fully renders.Current status: We've identified a potential network routing issue and are performing a detailed analysis to confirm the cause of impact.Scope of impact: Customer reports indicate that many users will likely experience impact related to this event. Our analysis indicates that this issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.Start time: Thursday, January 12, 2017, at 12:15 AM UTCNext update by: Thursday, January 12, 2017, at 7:00 PM UTC
Have you provisioned the Planner in your tenant recently? If so, it will take some time to complete the provisioning.
- We've had it for a while. Looks like it's back up and running now. Not sure what the problem was. Cheers
- If this is for a while, then its time to open support ticket.
