Forum Discussion
Shiann Weiss
Aug 07, 2020Brass Contributor
Planner API keeps timing out
Starting around 7/31, our Planner API started timing out to the point that we cannot finish a run. We had successfully manually run the request around 9 am, but that did not even work yesterday. We w...
Shiann Weiss
Sep 30, 2020Brass Contributor
Shiann Weiss - Since no one answered this, I will answer it. We used the Planner API and pulled all the detail that we could, I save that info in a spreadsheet for my reporting and we then used the API to remove 75% of the old records. Before then, the API was timing out and we made a few adjustments but it was wishy washy. In short, Planner API can't handle it, you have to reduce your tasks.