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PhilLBowers's avatar
PhilLBowers
Copper Contributor
Apr 03, 2025

Planner - We can't show comments right now

I'm getting the following error display as a banner on one of my Plans when I open Task items.

"We can't show comments right now. Check again in a few minutes"

I'm almost certain that this message only appears when a Task Comment has been deleted from the group mailbox. The issue is that the error message is misleading and my users think that comments are failing to show.

Is there any way to prevent this message from displaying - I don't have access to the Admin Centre unfortunately. 

 

2 Replies

  • cinnamonty's avatar
    cinnamonty
    Copper Contributor

    In the Exchange Admin Center check the settings for the Microsoft 365 Group that the planner is attached to.
    Any restrictions there (in General settings and Delivery management) are likely to have an impact on comments.

  • caraf's avatar
    caraf
    Copper Contributor

    Any idea how to fix this yet? We are having the same issue every day. 

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