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anatirico's avatar
anatirico
Copper Contributor
Aug 14, 2024

Planner - Every time a comment is made in a task, everyone should get a notification

Hi everyone,

I would like some help. I’m trying to automate a flow via power automation between Microsoft Planner and Outlook: every time a comment is made on a planner task, everybody should receive a notification via e-mail.  It might be important to mention this planner includes people from the organization and guests (authorized and added to our tenant).

 

What I've already tried:
1) I tried to create an automation starting with Microsoft Planner, but the planner's trigger options are only: when a task is created, when a task is assigned to me and when a task is completed. So, I couldn’t go on in this path.

 

2) I tried to automate using "post a Microsoft Teams message" trigger when “a new email arrives at a Groups mailbox”. I was able to configure the trigger by adding the Groups mailbox and also modified the end of the flow. Instead of the standard use, I used the option "post a choice of options as the flow bot for a user". It worked in the beginning, but it stopped. Couldn’t understand why stopped tho.

Could anyone help me? We are missing important information because stakeholders are not being notified. Thanks!

1 Reply

  • tori1170's avatar
    tori1170
    Copper Contributor

    anatirico we’ve recently gone through the same thing. If you go into the plan on the web. Hit the … at the top, click on conversations. It will open up outlook and the group the plan is associated with which will show all of the comments. 

    today I made a flow in power automate to forward those comment emails to teams. I’ll see tomorrow if it works. Hope this helps! 

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